Be sure that your presentation addresses the following, which corresponds to the grading criteria in the scoring guide. Please study the scoring guide carefully so you understand what is needed for a distinguished score.
- Describe the purpose and goals of an in-service session focusing on a specific patient safety issue.
- Explain the need for and process to improve safety outcomes related to a specific patient safety issue.
- Explain to the audience their role and importance of making the improvement plan successful.
- Create resources or activities to encourage skill development and process understanding related to a safety improvement initiative.
- Communicate with nurses in a respectful and informative way that clearly presents expectations and solicits feedback on communication strategies for future improvement.
There are various ways to structure an in-service session; below is just one example:
- Part 1: Agenda and Outcomes.
- Explain to your audience what they are going to learn or do, and what they are expected to take away.
- Part 2: Safety Improvement Plan.
- Give an overview of the current problem focusing on a specific patient safety issue, the proposed plan, and what the improvement plan is trying to address.
- Explain why it is important for the organization to address the current situation.
- Part 3: Audience’s Role and Importance.
- Discuss how the staff audience will be expected to help implement and drive the improvement plan.
- Explain why they are critical to the success of the improvement plan focusing on a specific patient safety issue.
- Describe how their work could benefit from embracing their role in the plan.
- Part 4: New Process and Skills Practice.
- Explain new processes or skills.
- Develop an activity that allows the staff audience to practice and ask questions about these new processes and skills.
- In the notes section of your PowerPoint, brainstorm potential responses to likely questions or concerns.
- Part 5: Soliciting Feedback.
- Describe how you would solicit feedback from the audience on the improvement plan and the in-service.
- Explain how you might integrate this feedback for future improvements.
Solution
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